FAQs

Payment Methods

There are different ways you can pay for your Nerd Burrow orders:
– With Paypal account
– With Credit Card (thru paypal gateway)

Paying with PayPal or Credit Card:

Through PayPal, you can pay with credit card, debit card, or connected bank account. Once your order is submitted, you will be redirected to PayPal’s page where you can make the payment.

  1. Login to your PayPal account or use Credit Card Express.
  2. Enter your Card Details, and your order will be shipped to your PayPal address, then click Submit.
  3. Your Payment will be processed and a receipt will be sent to your email inbox.
    NOTE: Ensure you have selected or entered the correct delivery address.

Can I pay for my order by credit card?

Yes, you can checkout directly with credit card via paypal gateway.

We accept payment for orders by Paypal and Credit Cards.

Paypal offers a secure method to send money from your credit card without telling online shops your credit card numbers.

Cash on delivery?

Unfortunately, we don’t have that option. We only accept payment via Paypal or credit cards (thru Paypal).

Why Paypal? 

Paypal is a household name for secured payments for online transactions and here in Nerd Burrow, we value security more than anything else so we chose the best. To learn more, click here.

Cancellations

You may request a cancellation within 24 hours of purchase. Otherwise you will receive partial refund as we have already started the shipping process. Please be sure to thoroughly read our descriptions and processing times.

Do you ship internationally?

We ship worldwide.

How do I track my package?

You can also reach out to our customer support desk at

support@nerdburrow.com to ask questions anytime.  

How long does it take for an order to arrive?

Once shipped, your order will arrive within 2 to 4 weeks, depending on how fast customs clearances takes place and due to having multiple warehouses overseas. You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We’re happy to help.